No start and end dates. We embed for as long as makes sense — usually three to twelve months — at a predictable monthly fee. Hours scale with the plan; scope flexes month-by-month. AI is the force multiplier: the repetitive work that used to eat your week runs in the background, so a senior operator's time goes three to four times further than it should. Most of what makes that possible is Forge, the platform we built to deliver this way.
We start each month with a short call. What changed? What's biting? What's the highest-leverage thing your hours should go to? You don't write a brief — we propose, you push back.
Heads down. Forge holds the workspace — your data, your context, your dashboards, the AI handling the repetitive bits. We're not starting from scratch each cycle, which is why your retainer hours go much further than they look on paper.
We don't save deliverables for a big month-end reveal. A page, a dashboard, an automation, a tender response — each ships when it's done, with a rollback plan attached. Compounding deliverables beat one big drop.
End of each month, you get a written summary — what shipped, what didn't, what we'd recommend next. Same shape every time, so you can scan it in five minutes. Quarterly we do a deeper review with a strategy reset.
A small block of senior operator time would never be enough on its own. What stretches it is Forge — our AI-native workspace platform. It holds your data, your context, your custom dashboards, and the AI that runs in the background on the repeatable stuff. Most of what looks like "we got all that done?" is Forge plus a small amount of human judgement.
| Traditional consultancy | Intelligent Operations | |
|---|---|---|
| Pricing model | Day rate or fixed-fee project | Monthly retainer · same fee, scope flexes |
| Tooling | Slides, spreadsheets, Word docs, your inbox | Forge — custom workspace per client |
| AI in the loop | A summarising chatbot, sometimes | Custom agents doing real, scoped work |
| Speed of a typical website | 8–12 weeks · £8k–£15k | Inside one month at Standard · £2,000 |
| What happens after launch | New scope, new fee | Same retainer, ongoing iteration |
| Who you talk to | Account manager → analyst | Senior operator. One person. Always. |
| What you get at the end | A 40-page deck | A business that runs on the changes we made |
Published tiers, written variations, no surprise invoices. If scope changes shape, we agree it in writing first.
A senior operator. No account managers, no handoffs to analysts. The person you meet is the person doing the work.
Enough rhythm to catch issues; not so much that meetings become the job. Quarterly for strategy resets.
Every change has a way back. If a new system misbehaves at 6pm Friday, we're not stuck waiting until Monday.
We don't show up demanding everyone switch CRM. Keep what earns its seat; replace only what doesn't.
Forge holds it all — decisions, files, processes, history — structured for handover. Whether a new team member or a new AI agent picks it up next, they start warm, not cold.